Smart Communications for Small and Medium Businesses

The UNIVERGE® SV9100 Communications Platform (IP PBX) / PABX is a Unified Communications solution that is ideal for small and medium-sized businesses (SMEs). Its intelligent design helps to solve today's communications challenges and is built to scale as your business grows.

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Secure Communication

NEC has a rich history providing communications technology solutions. We are recognized as having the highest level of customer satisfaction among Unified Communications vendors and industry experts have acknowledged our platforms as having some of the lowest total costs of ownership on the market.

Connection and collaboration are key to keeping communications running swiftly in any organization.

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Redefining Communication

A growing business innovates by leveraging the best and most current information technologies, tools, and products. NEC has created a full set of unified communications and collaboration applications that operate in conjunction with our telephony products, acting together as part of a fully converged easy-to-use IT solution.

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SV9100 Unified Communication

SV9100 details


The UNIVERGE SV9100 platform is a new system, with new handsets and new applications to empower your workforce. Built on the back of the award winning SV8100 technology, the SV9100 provides double the system capacity, yet remains cost effective from 10 to over 800 users. Reliable and adaptable, the UNIVERGE SV9100 is built on cutting-edge technology that supports voice, video, unified communications and collaboration, unified messaging, and mobility out-of-the-box, all the while remaining easy to manage.

... And More

Supporting a suite of secure voice, video and collaboration applications and out-of-the-box mobility, the versatile SV9100 keeps your team – and your customers – connected.

NEC SV9100 PABX Communications Solution

  • BYOD, Hotdesking and Unified Comms Ready
  • Enterprise Unified Communications features
  • Voice and Video extensions for your Smartphone
  • InUC - Utilizing WebRTC (Real-Time Communications) providing highly cost-effective video and collaboration

  • Conversation Recording
  • Find-Me/Follow-Me
  • Centralized Voicemail
  • Multiple greetings based on time of day/night, day of week, holiday and incoming outside line.
  • InMail - Up to 15 hours of storage or 120 hours of storage depending on SD installed.
  • Ability to view status of an extension
  • Fax Capabilities
  • Up to 550 hours of message storage
  • Email Notification Save/Delete/ Keep as New Support

  • Distributes call volume evenly among agents
  • Efficiently routes callers based on pre-established criteria to the agent that best fits their needs
  • Agents can login and out as needed depending on call volume
  • Callers have option of leaving a message for agent callback, holding for an agent, or dial another extension/ACD group or voicemail box
  • Ability to view status of other agents and queues
  • PC-based Supervisor with Reports improves scheduling efficiency